Refund Policy of DotMarketingLab

At DotMarketingLab, we are committed to providing high-quality digital marketing services, including SEO and web design. This refund policy outlines the circumstances under which refunds may be issued for our services.

2. General No-Refund Policy

2.1. Once work on an order has commenced, we do not offer refunds. This includes, but is not limited to:

• SEO services where strategy development or implementation has begun
• Web design projects where design work or development has started
• Any other digital marketing services where work has been initiated

2.2. By placing an order with DotMarketingLab, you acknowledge and agree to this no-refund policy for orders in progress or completed.

3. Exceptions to the No-Refund Policy

3.1. We may issue refunds in the following specific circumstance:

• If we do not accept a client’s order due to the nature of the niche or industry

3.2. In such cases, the refund process will be as follows:

• The client will be notified promptly about the non-acceptance of the order
• A refund will be initiated for the amount paid by the client
• The refund will not include any payment processor fees incurred during the original transaction

4. Refund Process

4.1. If a refund is approved under the exception outlined in Section 3:

• We will process the refund within 5-10 business days
• The refund will be issued to the original payment method used for the transaction

4.2. Please note that while we process refunds promptly, it may take additional time for the refunded amount to appear in your account, depending on your payment provider or bank.

5. Non-Refundable Fees

5.1. Payment processor fees are non-refundable under any circumstances.

5.2. These fees are charged by our payment processors and are not retained by DotMarketingLab.

6. Dispute Resolution

6.1. If you believe you are entitled to a refund that falls outside of this policy, please contact our customer service team.

6.2. We will review each case individually and strive to reach a fair resolution.

7. Changes to This Policy

We reserve the right to modify this refund policy at any time. Any changes will be effective immediately upon posting on our website.

8. Contact Us

If you have any questions about this refund policy or would like to discuss a potential refund, please contact us at:

DotMarketingLab

Email: dotmarketinglabs[@]gmail.com

Last Updated: 09/28/2024